Longhorn Energy & Transportation
Customer Service Representative
North Bergen, New Jersey•Full-time
$20 - $25 hourly
$20 - $25 hourly
About the Job
We are a well-established family-owned business with a notable 70-year legacy in debris management for construction and demolition projects throughout New York City and Northern New Jersey. Our focus is on offering environmentally sustainable solutions while prioritizing safety, integrity, and regulatory compliance. Our company is recognized for leveraging advanced technologies, including multi-camera systems and GPS tracking, to enhance service efficiency and transparency.
The role of the Customer Service Representative involves providing outstanding service to our clients and supporting daily operational activities. This position requires the management of multiple communication channels, processing of orders, and the cultivation of strong relationships with clients.
Requirements:
- Promptly and professionally answer and respond to customer inquiries via phone, email, and text.
- Accurately process and manage orders, ensuring timely follow-up.
- Act as the primary point of contact for the PSEG account and other designated clients.
- Keep precise records of customer interactions and transactions.
- Work collaboratively with internal teams to efficiently resolve customer issues.
- Contribute to the overall efficiency and smooth functioning of the office.
- Undertake additional duties and responsibilities as assigned by management.
Qualifications:
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking capabilities.
- Detail-oriented with the capacity to manage multiple priorities.
- Proficient in Microsoft Office and comfortable with CRM systems.
- Previous customer service experience is preferred.
Benefits
What We Offer:
- Competitive hourly wages with consistent work hours of 40 - 50 hours per week.
- A comprehensive benefits package, including healthcare and retirement plans.
- A generous paid time off (PTO) program.
- A stable and supportive work environment within a respected family-owned company.
- A commitment to sustainability and environmentally responsible practices.
About Longhorn Energy & Transportation
Longhorn is hiring immediately for the following positions, Diesel & Heavy Equipment Mechanics, CDL Drivers, Supply Management, Sales Director, Customer Service. Please visit our career page below to apply. https://longhornenergyandtransportationllc.zohorecruit.com/jobs/Careers